Bitcoin Libre Support
Welcome

Please make sure you are running the latest version before reporting an issue. You can also join our Telegram channel by clicking here.

  1. Bitcoin Libre Support
  2. Bitcoin Libre Support

Bitcoin Libre Support

Welcome! You can raise a request for Bitcoin Libre using the options provided.

  • Technical support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Other questions

    Don't see what you're looking for? Select this option and we'll help you out.

  • Suggest a new feature

    Let us know your idea for a new feature.

Powered by Jira Service Management
{"xsrfToken":"ca57fa34df4d1af7a775887c0839b8ceee97500a_lout","branding":{"id":"1","key":"esp","name":"Bitcoin Libre Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de8314","headerLinkHoverBGColor":"#de8314","headerBadgeColor":"#de8314"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/65233f52-8989-41ac-be80-49842f916921/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NTM4OTdmMy03YzUwLTQzZGEtOGQ0My0xNTRiNTNmYWMyN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1MjMzZjUyLTg5ODktNDFhYy1iZTgwLTQ5ODQyZjkxNjkyMSI6WyJyZWFkIl19LCJleHAiOjE3NDcwOTc3MDgsIm5iZiI6MTc0NzA5NzEwOH0.txSq-UxEjEM0IGm2cOVHZjsbFG6ZNOjCiYvRIDdyDYw&client=753897f3-7c50-43da-8d43-154b53fac27e&mode=fit","logoId":"65233f52-8989-41ac-be80-49842f916921","isLogoAvailable":true,"helpCenterTitle":"Bitcoin Libre Support","sharedPortalName":"Bitcoin Libre Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bitcoin Libre Support","sharedPortalName":"Bitcoin Libre Support","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1b0aae","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1cab39c1-1c79-48ba-a4d0-e9c4a42420da/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NTM4OTdmMy03YzUwLTQzZGEtOGQ0My0xNTRiNTNmYWMyN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjYWIzOWMxLTFjNzktNDhiYS1hNGQwLWU5YzRhNDI0MjBkYSI6WyJyZWFkIl19LCJleHAiOjE3NDcwOTc3MDgsIm5iZiI6MTc0NzA5NzEwOH0.PXOaNiGE42HZcgQ71Ag9peJZHGlHZMIm1Ow4lKUIVCU&client=753897f3-7c50-43da-8d43-154b53fac27e&height=300&mode=fit","bannerMediaApiFileId":"1cab39c1-1c79-48ba-a4d0-e9c4a42420da","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"esp","projectId":10000,"serviceDeskId":1,"name":"Bitcoin Libre Support","description":"<p>Welcome! You can raise a request for Bitcoin Libre using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://bitcoinlibre.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,4,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LIB","userLanguageHeader":"Welcome","userLanguageMessageWiki":"<p>Please make sure you are running the latest version before reporting an issue. You can also <a href=\"https://t.me/bitcoinlibrecomunidad\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">join our Telegram channel by clicking here</a>.</p>","defaultLanguageHeader":"Welcome","defaultLanguageMessage":"Please make sure you are running the latest version before reporting an issue. You can also [join our Telegram channel by clicking here|https://t.me/bitcoinlibrecomunidad].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NTM4OTdmMy03YzUwLTQzZGEtOGQ0My0xNTRiNTNmYWMyN2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDcwOTgzMDgsIm5iZiI6MTc0NzA5NzEwOH0.xNA7HWwSo2I4IApTJ047TCPGUPWYsAjH_wZa2XWFMdA","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"753897f3-7c50-43da-8d43-154b53fac27e","tokenDurationInMins":20}},"sharedPortal":{"name":"Bitcoin Libre Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bitcoinlibre","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ca57fa34df4d1af7a775887c0839b8ceee97500a_lout","baseUrl":"https://bitcoinlibre.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bitcoinlibre.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"753897f3-7c50-43da-8d43-154b53fac27e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d46b171a49d646cb99fa53de438d48a9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}